How to Dispute a Credit Price for a Request
If you believe that a request is incorrectly priced in credits, you can use the Report Request function within the platform to address the issue. Once the request is flagged, here’s what happens next:
Submit Your Report: - Locate the specific request and access the "Report Request" function. - Provide a brief explanation of why you believe the pricing is incorrect.
Pricing Team Review: - A member of the pricing and requests team will review your submitted report.
Feedback Processing: - The feedback is passed to the relevant team, which will analyze and address the pricing concerns appropriately.
This process ensures that pricing issues are reviewed promptly and accurately by the dedicated support team, helping maintain fairness and trust in the credit pricing system.
For related inquiries, such as understanding how credits are calculated or bundled, visit the [Quotes and Credits FAQ].