If you're having trouble logging in, it's likely due to your login details. The most common causes are:
Forgotten password
Forgotten or incorrect email address
We run through how to resolve both of these below.
There are two options you can use to login if you have forgotten your password:
Reset your password using your email address & new password
Send yourself a magic link to sign in
Steps to Reset Your Password
3. Click on "reset your password"
4. Enter the email address you use to login to your Add to Event account and click "email reset password link"
5. You will then receive an email to reset your password. Please click on the link provided and then change your password.
Signing in with a magic link
If you would prefer not to reset your password, you can try logging in using a magic link.
3. Click "sign in with a magic link"
4. Enter the email address you use to login to your Add to Event account and click "send magic link"
5. You will then receive an email with your magic link. Please click on the link provided to log back in.
Troubleshooting Common Password Issues
Encountering an 'Oops' Error During Reset: This error may appear during the reset process. Ensure that you have logged out of any accounts before initiating the reset, as outlined above.
Forgotten your email address?
If you have forgotten the email address you signed up with or you suspect there was an error in the email address you used, please email [email protected].
To help us find your account quickly, tell us your full name and company name. A member of the team will get back to you as soon as possible to try and help reset your email address.
Additional Support
If you continue to face issues or have questions about other account-related concerns, use the Contact Support page to reach out for help. The team will assist you in resolving your queries.