How do I reactivate my Add to Event account?
If you need to reactivate your Add to Event account after it has been deactivated or archived, please follow the simple steps outlined below.
This comprehensive guide ensures you can easily regain access to your account and respond to suitable requests as quickly as possible.
Reactivating Your Account
1. Confirm Your Account Status
In most cases, reactivating your account requires confirming your interest in reactivation. To do so, please reach out to our support team by popping us a message in the in-platform chat or email us at [email protected]
The team will review your request and help to reactivate your account as quickly as possible. Or, if your account is ineligible for reactivation, we will be able to explain this to you.
2. Reset Your Password (If Required)
If you are unable to log in after confirming your interest, you may need to reset your password. Use the ‘Forgot Password’ feature available on the login page to set a new password for your account.
You can access this feature here: Forgot Password | Add to Event.
Common Issues and Troubleshooting
If you have followed the steps above and still encounter issues, we recommend:
Checking Your Email Notifications: Sometimes, important instructions or updates regarding your account reactivation may have been emailed to you.
If problems persist, contact our support team for further assistance.