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When will my account be active?

Getting your account approved by our reviewal team

Updated over 2 months ago

We need to approve your profile to make it active

Once you have completed your profile, our team will take a look and check you’ve added all the necessary details.

Providing you have added all of the correct information, approval usually occurs within 24 hours, but can take up to 48 hours on weekends. Until then, your account won't be fully active and you won't be able to quote.   

To help your profile go live as quickly as possible, make sure you include:

1) A subtitle

2) A detailed description

3) At least 3 top-quality photos

4) A link to your website or social media in the appropriate area

If these aren't complete, our team will ask you to finish them before your profile can be activated and go live.

What can I do whilst I am waiting for approval?

Although your account is not fully active during this period, you can still preview the live requests in your inbox. But you won't be able to quote until the Add to Event team have approved your profile and you’ve bought credits.

                       

Approval confirmation

As soon as your profile is live, we’ll send you an email to let you know. You can then start sending responses to customers after purchasing your first credit bundle.

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