Once your profile is live and you have chosen your services & preferences, we’ll start matching you with customers who are hosting events in your area and looking for your services for their event.
You will be notified of any new event matches via email and they will also appear in your “Requests” area (the first page you land on when you log in).
If you’re not receiving the right requests for you, there are some changes you can make to your settings, check out this article for more information on matching with the perfect requests.
What Is Included In A Request?
When a customer submits a request, we ask them a series of questions about their event to help you put together a great quote.
As soon as you see a request in your inbox, you can preview more information about it for free by clicking into it.
From here, you can find information like:
the number of guests
the exact location
date of the event
the detailed message from the customer
Use all of this information to help you decide if you’d like to quote.
Responding to Requests
If you do want to respond, you can send a quote to the customer explaining your service options & pricing. You can find more information on writing the perfect quote here.
Sending quotes costs credits. The number of credits required to quote on each request can vary depending on factors like the guest count & services required. Find out more about how credits work here.
Or, if you decide you don’t want to quote on a request, that’s no problem. You can simply “Archive” it to remove it from your inbox. If you change your mind about an “Archived” request, you can find it in the “Archived” section.
NOTE: there is no obligation to quote on every request you receive - especially those you can’t do. Simply respond to those that interest you.
Requests can be kept open for a maximum of 7 days but will be closed as soon as a customer finds a chosen supplier, so be quick with quoting to avoid missing out!