We are sorry you want to leave us and cancel or delete your account.
Keep in mind that deactivating your account will remove all of your data from Add to Event. You will no longer be able to view requests, and any reviews of your service will be permanently deleted.
If you no longer need to use Add to Event, you can deactivate your account by following the instructions below:
Desktop
If you're logged in on desktop:
Log into your account and click on the drop down by your account name in the top right hand corner
Select Account
From here click on Account details
Scroll down until you see a box that says Deactivate Account
Click on Deactivate Account
This will then take you through the process to close your account. If you have any concerns about accidental deletion of another profile or multiple profiles, feel free to contact Add to Event support staff for assistance.
Mobile
If you're logged in on mobile:
Log into your account and open the menu in the top left corner
Scroll to the bottom and select My Account
Scroll down and you will see a box that says Deactivate Account
Click on Deactivate Account
This will then take you through the process to close your account. If you have any concerns about accidental deletion of another profile or multiple profiles, feel free to contact Add to Event support staff for assistance.
Additional Considerations
Once your account is deleted, this action cannot be undone. Ensure you have securely saved any necessary information before initiating the deletion request.
If you have multiple accounts or need assistance with handling duplicate accounts, contact support for personalised guidance.
For further assistance, feel free to visit the Add to Event support centre or contact the support team directly.