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I've received a lot of customer requests, do I have to reply to every one?
I've received a lot of customer requests, do I have to reply to every one?

Handling requests sent to you & archiving requests

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Written by Team
Updated over a week ago

You’re never obliged to respond to a request. If you’re not interested, you can either ignore the request or archive it to keep your Requests Inbox clear. 

To archive a request, simply click the ‘X’ in the request’s top right corner and it will be moved into your Archived Requests. 

You can also click on the link in your email notification and choose ‘Decline’.

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