Requests and invites FAQs
12 articles
I am getting requests from outside my stated rangeWe sometimes send you requests outside your range
I've received a lot of customer requests, do I have to reply to every one?Handling requests sent to you & archiving requests
How long are requests open for?Is there a time limit that requests are open for?
Why can't I ask a question for free?
Why has a customer got the name X XCustomers who have deleted their accounts
Are the requests fake?Our requests are checked before we send them out to you
The customer put the wrong location on their request
I have received an offensive request. What should I do?Report an offensive request as soon as possible.
The request has no phone number. Why?Customers aren't required to provide phone numbers on every request, though most choose to
The distance on my request is not within my radiusHow to calculate travel distance for every request
How do I decline a request or invite?Tell an customer you aren't able to quote on their invite
Finding the Request UUIDHow to find the Unique ID for an Event Request