Requests and Invites
Learn how we match you with requests & invites
17 articles
- Where do requests come from?How do customers find Add to Event?
- The difference between a request and an inviteUnderstanding what a request and a direct invite is and their core benefit
- How will I know about a new customer request?Getting notified of requests matching your profile
- How to apply enhanced service filtersEnsure you're only matching with the perfect requests by using custom service filters
- Add More Services & Unlock More Requests
- Blocking out requests that have no telephone number.Refining your requests and ensuring those without a telephone number don't come through to your inbox.
- I've received a lot of customer requests, do I have to reply to every one?Handling requests sent to you & archiving requests
- How long are requests open for?Is there a time limit that requests are open for?
- Why can't I ask a question for free?
- Why has a customer got the name X XCustomers who have deleted their accounts
- Are the requests fake?Our requests are checked before we send them out to you
- The customer put the wrong location on their request
- I have received an offensive request. What should I do?Report an offensive request as soon as possible.
- The request has no phone number. Why?Customers aren't required to provide phone numbers on every request, though most choose to
- The distance on my request is not within my radiusHow to calculate travel distance for every request
- How do I decline a request or invite?Tell an customer you aren't able to quote on their invite
- Finding the Request UUIDHow to find the Unique ID for an Event Request