Requests and Invites
Learn how we match you with requests & invites
18 articles
Where do requests come from?How do customers find Add to Event?
The difference between a request and an inviteUnderstanding what a request and a direct invite is and their core benefit
How will I know about a new customer request?Getting notified of requests matching your profile
How to apply enhanced service filtersEnsure you're only matching with the perfect requests by using custom service filters
Add More Services & Unlock More Requests
Blocking out requests that have no telephone number.Refining your requests and ensuring those without a telephone number don't come through to your inbox.
I am getting requests from outside my stated rangeWe sometimes send you requests outside your range
I've received a lot of customer requests, do I have to reply to every one?Handling requests sent to you & archiving requests
How long are requests open for?Is there a time limit that requests are open for?
Why can't I ask a question for free?
Why has a customer got the name X XCustomers who have deleted their accounts
Are the requests fake?Our requests are checked before we send them out to you
The customer put the wrong location on their request
I have received an offensive request. What should I do?Report an offensive request as soon as possible.
The request has no phone number. Why?Customers aren't required to provide phone numbers on every request, though most choose to
The distance on my request is not within my radiusHow to calculate travel distance for every request
How do I decline a request or invite?Tell an customer you aren't able to quote on their invite
Finding the Request UUIDHow to find the Unique ID for an Event Request